Legal Information

GENERAL

The purpose of this privacy policy is to inform you of the conditions under which your personal data is processed in the context of:

1) Browsing the www.videlio.com website;

2) Management of commercial activities;

3) Recruitment management.

We would like to point out that the processing of personal data that the Videlio Group or one of its entities implements is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “RGPD”), on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and with Law No. 78-17 of 6 January 1978, as amended, on information technology, files and freedoms.

 

Definition

Videlio Group:

– Videlio – headquartered at 141, avenue des grésillons, 92230 Gennevilliers – represented by Xavier Renaud ;

– Videlio Events – headquartered at 141, avenue des grésillons, 92230 Gennevilliers – represented by Guillaume Durieux;

– Videlio HMS – headquartered at 25/27, rue Louis Breguet, 44600 Saint-Nazaire – represented by Christophe Grignon.

We: The Videlio Group or one of its entities, depending on the context.

You: The users of the www.videlio.com website.

Website: The website accessible via the URL www.videlio.com.

Personal data: Any information that allows you to be identified, either directly or indirectly. For example: a name, an identification number, location data, an online identifier, etc.

Data controller: The private or public body which, alone or jointly with others, determines the purposes and means of the processing.

Recipient: The natural or legal person who receives communication of personal data.

Processor: Any service provider who processes personal data on behalf of the data controller, solely on the instructions and under the authority of the said data controller.

 

Contact details for the Data Protection Officer

The Videlio Group has appointed a Data Protection Officer (DPO) with the CNIL, who can be contacted:

– By e-mail: donnees-personnelles@videlio.com ;

– By post: Délégué à la Protection des Données – Videlio, 141, Avenue des grésillons, 92230 -Gennevilliers.

You can contact him with any questions you may have concerning the processing of your personal data and the exercise of your rights.

 

Your rights

You have the right to access your personal data, to object to its processing, to have it corrected or deleted. You also have the right to limit the processing of your data.

If you have consented to the processing of your personal data, you may withdraw your consent at any time.

Finally, you have the right to lodge a complaint with the CNIL by visiting its website (https://www.cnil.fr/fr/plaintes) or by post at the following address: CNIL – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.

 

WEBSITE NAVIGATION

Identity and contact details of the data controller

When browsing the Website, personal data is processed jointly by all Videlio Group entities.

Purposes of processing

1) Management of contact requests

Your personal data is processed in order to respond to the requests you send us via the contact forms or online chat that we make available to you on the Website.

The processing of personal data for this purpose is based on the execution of pre-contractual measures.

Fields marked with an asterisk are mandatory.

 

2) Event management

Your personal data is processed in order to register you for the events we organize or to send you the white papers we publish.

The processing of personal data for this purpose is based on our legitimate interest in [XXX].

Fields marked with an asterisk are mandatory.

 

3) Production of website audience statistics

Website audience statistics are produced from your personal data, for the sole purpose of analyzing browsing patterns to improve the site or detect anomalies.

The processing of personal data for this purpose is based on your consent. The collection of your personal data for this purpose is therefore optional.

Your consent is obtained when we ask you to authorize the use of cookies on your first visit to the Site.

 

Retention period of personal data

Purpose of processing Retention period
Management of contact requests 3 years from last contact
Event management 3 years from last contact
Production of audience statistics 25 month

Recipients of personal information

Personal data collected when browsing the Website can be accessed :

Recipient
Internal Sales department
Marketing & communication
Information systems department
External  Publishers of the following solutions: customer relationship management (CRM) platform, audience measurement solution, online chat software, videoconferencing software, office suite
Hosting service provider

Transfer of personal data to non-EU countries

As part of the personal data processing carried out in connection with browsing the Website, we use subcontractors whose head offices are located outside the European Union. Your personal data may therefore be transferred outside the European Union, subject to certain conditions.

Recipient Country Warranty type Link to documentation
Salesforce The United States Standard contractual clauses and binding company rules https ://www.salesforce.com/fr/company/privacy/
Google The United States Standard contractual clauses https ://policies.google.com/privacy/frameworks?hl=en-US
Microsoft The United States Standard contractual clauses https ://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA
Zoom The United States Standard contractual clauses https ://explore.zoom.us/docs/doc/EEA_Transfer_of_Data.pdf
Tidio The United States Standard contractual clauses https ://www.tidio.com/wp-content/uploads/Standard-contractual-clauses.pdf

BUSINESS ACTIVITY MANAGEMENT

Identity and contact details of data controllers

In the context of the management of commercial activities, the processing of personal data is carried out by the Videlio Group entity with which you have contracted or which has initiated the commercial prospecting operation.

Purposes of processing

1) Commercial prospecting

Your personal data is processed for the purposes of commercial prospecting.

The processing of personal data for this purpose is based on our legitimate interest in developing our commercial activity.

We may collect your personal data through our partners. In such cases, we will inform you of the source of your personal data when we first contact you.

You can object to the processing of your personal data for marketing purposes at any time. To do so, simply click on the link in the e-mail sent to you, or inform the operator, who will contact you by telephone.

 

2) Contract management

Your personal data is processed for the purposes of contract management and, in particular, but without this list being exhaustive:

– Managing orders;

– Keeping accounts;

– Manage after-sales service;

– Manage disputes.

The processing of personal data is based on :

– To manage orders and after-sales service: to fulfill the contract;

– For accounting purposes: to comply with a legal obligation;

– Dispute management: our legitimate interest in establishing, exercising or defending our legal rights.

For these purposes, the collection of your personal data is mandatory, unless otherwise specified.

 

Retention period of personal data

Purpose of processing
Retention period
Commercial prospecting Active base: three years from last contact
Order management After-sales service management Active database: for the duration of the contract and applicable warranties
Dispute management Intermediate archiving: applicable limitation periods
Bookkeeping Intermediate storage: ten years from the end of the accounting period

Recipients of personal data

The personal data collected for the management of commercial activities are accessible :

Recipient
Internal Sales department
Marketing & communication
Legal department
Information systems department
Technical department
Finance department
External Publishers of the following solutions: customer relationship management (CRM) platform, business management software, office suite
Hosting service providers
Suppliers
Law firms

Transfer of personal data to non-EU countries

As part of the processing of personal data used to manage our business activities, we use subcontractors whose head offices are located outside the European Union. Your personal data may therefore be transferred outside the European Union, subject to certain conditions.

Recipient  Country Type de garanties Warranty type
Salesforce The United States Standard contractual clauses and binding company rules https ://www.salesforce.com/fr/company/privacy/
Microsoft The United States Standard contractual clauses https ://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

RECRUITMENT MANAGEMENT

Identity and contact details of data controllers

In the context of recruitment management, personal data is processed by the Videlio Group entity that published the job offer.

Purposes of processing

Your personal data is processed in order to process applications, manage interviews and build up a CV database, and to provide the administrative file of successful candidates.

The processing of personal data is based on :

– For the processing of applications, managing interviews and supplying the administrative file: on the execution of pre-contractual and contractual measures;

– For the creation of a CV database, on the basis of our legitimate interest in having relevant profiles at our fingertips, in order to be more reactive in the event of a need to recruit.

For these purposes, the collection of your personal data is mandatory, unless otherwise stated.

Retention period of personal data

Purpose of processing
Retention period
Processing applications and managing interviews Active database: for the duration of the recruitment process Intermediate archiving: applicable limitation periods
Creation of a CV database Active database: two years from last contact with unsuccessful candidate
Administrative file of successful candidates Active database: for the duration of the employment relationship
Intermediate archiving: applicable limitation periods

Recipients of personal data

The personal data collected in the context of recruitment management are accessible to :

Recipient
Internal Human Resources Department
Managers within the recruiting department
External Office suite publisher
Hosting provider

Transfer of personal data to non-EU countries

As part of our recruitment management processes, we use subcontractors whose head offices are located outside the European Union. Your personal data may therefore be transferred outside the European Union, subject to certain conditions.

Recipient Country Warranty type Link to documentation
Microsoft The United States Standard contractual clauses https ://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA
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