Our Services
Videlio’s experts accompany you in every stage of your deliberations and projects. All the services offered aim to facilitate and enrich the user experience of the deployed solutions.
OUR GUIDANCE
- Conception
- Integration & Deployment
- Services
At each stage of your audiovisual project, Videlio’s teams are there to support you. From initial conception to ongoing maintenance, discover how our services meet your needs.
CONCEPTION
Services by Videlio, BEFORE deploying your audiovisual project
Consulting & Engineering
We support you upstream in your AV, broadcast, and post-production projects, leveraging our experience and experts.
INTEGRATION &DEPLOYMENT
The Vidélio services, DURING the deployment of your audiovisual project
Deployment
Supporting you from the early stages of your audiovisual, broadcast, post-production projects and providing
our experience and our experts
Services
Vidélio services, AFTER the deployment of your audiovisual project
Change Management Support
Support your users in learning how to use the solutions available to them to encourage adoption.
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Training
A training organism to train your teams : video, audio, lighting, post-production…
Staff Outsourcing Outsourced Services
Ease the function of your site and its maintenance with a team of nomad technicians at your the disposal of your users.
Service desk
Via chat or email, or thanks to a hotline, assist your users to favor their productivity and let them focus on what is important.
Remote Meeting Management Support
A unique point of contact to allow your users to benefit from assistance during their use of the meeting room.
Remote User Support Assistance
A unique point of contact to allow your users to benefit from a dedicated assistance.
Remote Preventive Monitoring
Diagnose and resolve malfunctions on remote equipment.
Annual Preventive Visit
A Videlio technician intervenes on site, for an annual visit to check your room and assure the maintenance of the equiments.
WHY SUBSCRIBE TO AN AUDIOVISUAL MAINTENANCE CONTRACT?
Videlio Gives You 3 Reasons to Consistently Subscribe to an Audiovisual Maintenance Contract
1
Manufacturer Warranties vs. Complete Solutions
Manufacturer warranties cover the equipment, but a maintenance service contract offers a complete solution, ensuring the continuity of your audiovisual operations.
2
Optimization of Meeting Starting Time
A user unfamiliar with a room typically loses an average of 10 minutes starting a meeting. Our preventive maintenance ensures that your equipment is always ready, thus reducing delays and disruptions.
3
High Adoption Rates
Proper functioning of your equipment is critical for user adoption rates. A maintenance service contract ensures that your audiovisual solutions are always operational, thereby promoting frequent and effective use of your equipment.
VCARE BY VIDELIO 5 MAINTENANCE OFFERS
The VCare service offer by Videlio – 5 maintenance service offers to ensure operational continuity of your audiovisual solutions. To meet your recurring needs on audiovisual projects where Vidélio performs the installation, or additionally when the installation is not done by us, Vidélio has designed, in addition to its custom-made Vcare Custom offer, 4 service offers thought to provide you with all the necessary services to properly maintain your audiovisual equipment in operational conditions.